Sport CRMPlans and limits
What the Start, Club and Academy plans give (limits on players, teams and staff, modules, the fee on online payments), how to change plan and what happens when a subscription ends.
For: owner
A Sport CRM plan is your club's subscription to the service itself. Don't confuse it with the club's own price plans for players: Price plans and subscriptions.
The plans
| Start | Club | Academy | |
|---|---|---|---|
| Price | free, no end date | €24 / 499 ₴ a month | €59 / 1199 ₴ a month |
| Active players | 50 | 200 | no limit |
| Teams | 3 | 20 | no limit |
| Staff | 3 | 15 | no limit |
| Modules | finance, family portal, leads, tasks, online payments | all of Start + coach pay, competitions, reminders in a messenger, churn risk, workouts, inventory | all of Club + athlete development, tournaments |
| Fee on online payments | 1.5% | 0.5% | 0% |
Prices are in hryvnias for clubs counting in UAH and in euros for the rest. Players, schedule, attendance, reports, import and export come with every plan. Parents aren't counted or limited.
The fee on online payments is the platform's share of each card payment parents make, on top of Stripe's own fee. Your club's exact rate shows under Club settings → Online payments: see Online payments.
Who can
The owner and support see the plan and the limits: Club settings → Subscription.
See your plan
Open Club settings → Subscription:
- at the top, your plan and how long it runs;
- Usage: how many players, teams and staff you have out of the limit; the bar turns amber at 80% and red when the limit is reached;
- What is included: the modules working in the club now;
- Plans: all plans side by side, yours marked "your plan".
What counts towards a limit
- Active players: marked active or on trial. Archived ones don't count.
- Teams: not archived.
- Staff: including invitations not yet accepted.
When a limit is reached
Nothing disappears or locks: everyone already there works as before. You just can't add a new one, and you'll see, for example, "Your plan's limit of active players is reached". What to do:
- archive the players who left and the teams that no longer train;
- cancel unused staff invitations;
- or move to a bigger plan.
Change plan
At the bottom of Subscription you'll find our contacts: "To move to another plan, renew the subscription or raise a limit, contact us". Write to us and we'll switch the plan on until a set date. Fill in the Billing details (who the invoices go to) and click Save the details. Your payments show under Plan payments.
When a subscription ends
- A week and a day before the end, the owner and support get a reminder in the app and by email.
- After the last day the plan keeps working for 7 more days while the payment is on its way. The top of the club's pages says "The … plan is overdue".
- With no payment, the club moves to Start: the paid plan's modules are switched off, but all the data is kept. They come back once paid.
FAQ
My plan is "Unlimited": what is that?
A special arrangement for clubs the limits don't suit; we turn on the modules for such a club by hand.
How many clubs can I create?
Up to three per account, each with its own plan. For more, write to us.